Call Center – Cognitive Call Analysis System

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Posted on 12.06.2019


Project Desciption

A cognitive system that can analyze calls from a large call center to determine sentiment of the call center agent as well as the client. The system will have to be able to be able to compile different data points from each call and compile in an analysis dashboard. Calls are made in Spanish.

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Employer Information

7402 project(s) posted hire 3 freelancers Ukraine
Member since: 01.06.2018

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